How do I file a life insurance claim after a loved one dies?

Answered by 6 licensed agents

If your agent is doing their job, you would contact them directly. Assuming they are still in the business and have survived the typical one to two year agent termination rate. Agents get in the business because they think it's easy and the money is good and then they quit. In the event of that a claim could be filed directly with the insurance company by calling or contacting their customer service department to find out what steps are necessary

Answered by Bill Sandefur on June 22, 2026

Agent Licensed in GA

Answered by Bill Sandefur Life Insurance Agent
There are several ways. You can contact the agent who helped you or your loved one purchase the policy. Or call the insurance company directly to inform them of the death. They will require a death certificate.

Answered by Marc Carr on June 17, 2026

Broker Licensed in OH, CA, IL, NC & TX

Answered by Marc Carr Life Insurance Agent
If you have the policy, call the number in the policy and they will walk you through the process. If there is an agent listed call the agent and they will help.

Answered by Dean Chiapetto on June 17, 2026

Broker Licensed in VA, MD, NC, TN & WV

Answered by Dean Chiapetto Life Insurance Agent
You call that company and tell them you need to file a death claim. They will need a birth certificate. I’m sorry for your loss.

Answered by Lt Col Tim Brown on July 23, 2026

Agent Licensed in TN, AL, AR & 7 other states

Answered by Lt Col Tim Brown Life Insurance Agent
Contact the agent who sold it or find your policy. Look for the name of the plan and the policy number. Look for a phone number or carefully search the internet for the plan home page. You will need a death certificate and claimant information. I hope that helps.

Answered by Mark Schwarz on July 2, 2026

Agent Licensed in AL, FL, GA & TX

Answered by Mark Schwarz Life Insurance Agent
Contact your servicing advisor, they will take care of the whole process. This is an important piece when deciding who to work with, they will be the person who steps in when you need someone most.

Answered by Justine O'Connor on June 25, 2026

Broker Licensed in CA

Answered by Justine O'Connor Life Insurance Agent

Tags: Advice for Beneficiaries

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